Public engagement in local governments is an interesting topic for civics class, but why does it matter to pools? Public engagement gone wrong can create unnecessary conflicts or hinder resolution. In today’s world it doesn’t take long for a public entity member in crisis to rack up a million dollars or more in loss costs resulting from unhealthy levels or expressions of conflict. Learn about one pool’s story, research, resources and insights into public engagement done right and the value of helping pool members productively manage public conflict.
